Privacy Policy

Privacy Policy

Effective Date: May 18, 2025

At Together, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.

Information We Collect

We collect information that you provide directly to us when you:

• Create an account (name, email, password, user type)
• Complete your profile (age range, preferences, goals)
• Use app features (mood check-ins, messages, activity responses)
• Communicate with us (support requests, feedback)
• Subscribe to premium features (payment information)

We also collect certain information automatically, including:

• Device information (type, operating system, browser)
• Usage data (features accessed, time spent, interactions)
• IP address and approximate location (country/region level only)

How We Use Your Information

We use the collected information to:

• Provide and improve our services
• Personalize your experience
• Generate insights and recommendations
• Process payments and manage subscriptions
• Communicate with you about our services
• Ensure security and prevent fraud
• Comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide you with our services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children's Privacy

Our service is designed for teenagers (13+) and parents. We do not knowingly collect information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.

Your Rights

Depending on your location, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Delete your information
• Restrict or object to processing
• Data portability
• Withdraw consent

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us at hello@dawsonfamilygroup.com.

Company Information

Together is a trading brand of Dawson Family Group Ltd. Company registration number: 16458012. Registered address: Strawberry Cottage, Mill Hill Lane, Tavistock, PL19 8NH.